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Ice Machine Repair

Expert ice machine repair services in Columbus, Ohio. We service residential and commercial ice makers with fast, reliable repairs at competitive prices.

Clear ice cubes in a modern ice machine

Types of Ice Machines We Repair

At Northwest Appliance, we have experience repairing all types of ice machines and ice makers, from small residential units to large commercial systems.

Various types of ice machines

Refrigerator Ice Makers

We repair built-in ice makers in refrigerators and freezers from all major brands, fixing issues with production, dispensing, or quality.

Common Issues We Fix:

  • Not producing ice
  • Ice dispenser jams
  • Water leaks
  • Cloudy or bad tasting ice

Countertop Ice Makers

We repair portable and countertop ice machines that produce bullet ice, nugget ice, or clear ice, restoring them to optimal performance.

Common Issues We Fix:

  • Won't power on
  • Slow ice production
  • Water pump issues
  • Control panel malfunctions

Commercial Ice Machines

We service commercial undercounter, modular, and flake ice machines for restaurants, bars, hotels, and other businesses throughout Columbus.

Common Issues We Fix:

  • Reduced ice production
  • Refrigerant leaks
  • Compressor failures
  • Scale buildup issues

Common Ice Machine Problems

If you're experiencing any of these issues with your ice machine, our skilled technicians can help diagnose and repair the problem quickly.

No Ice Production

If your ice machine isn't producing ice at all, it could be due to a power issue, water supply problem, thermostat failure, or a malfunctioning control board. Our technicians can pinpoint the exact cause and restore your ice production.

Slow Ice Production

When your ice machine is working but producing ice too slowly, it could indicate refrigerant issues, condenser problems, or mineral buildup affecting the system's efficiency. We'll restore your machine to optimal performance.

Water Leaks

Leaking water around your ice machine can damage floors and create safety hazards. Common causes include loose connections, cracked water lines, drain blockages, or problems with the water inlet valve.

Poor Ice Quality

Cloudy, small, or misshapen ice cubes often indicate water quality issues, incorrect water temperature, or problems with the freezing cycle. We can diagnose the cause and improve your ice quality.

Unusual Noises

If your ice machine is making grinding, rattling, or buzzing noises, it could indicate problems with the compressor, fan motor, or other mechanical components that need professional attention.

Bad Taste or Odor

Ice with an unpleasant taste or smell typically indicates water filtration issues, mold growth, or bacterial contamination in the water system. Our thorough cleaning and sanitizing process will resolve these issues.

Technician repairing a commercial ice machine

Our Ice Machine Repair Process

1

Thorough Diagnosis

Our certified technicians will perform a comprehensive inspection of your ice machine to identify all issues affecting its performance.

2

Clear Upfront Pricing

We provide a detailed quote before starting any repairs, with no hidden fees or surprise charges added later.

3

Expert Repair

Using genuine parts and specialized tools, our technicians will repair your ice machine to restore optimal performance and efficiency.

4

Cleaning & Sanitizing

We thoroughly clean and sanitize your ice machine as part of our repair service to ensure your ice is clean, safe, and tastes great.

5

90-Day Warranty

All our ice machine repairs include a 90-day warranty on parts and labor for your complete peace of mind.

Ice Machine Brands We Service

Our technicians are factory-trained to repair ice machines from all major manufacturers, including:

Scotsman

Manitowoc

Hoshizaki

Ice-O-Matic

Cornelius

Whirlpool

GE

Samsung

LG

Frigidaire

Why Choose Northwest Appliance

When your ice machine needs repair, you can trust our team of professionals to deliver exceptional service and results.

Certified Technicians

Our technicians are factory-certified and undergo continuous training to stay current with the latest ice machine technologies and repair techniques.

Fast Response Times

We understand that a non-functioning ice machine can disrupt your home or business operations, so we offer same-day or next-day service in most cases.

Fair, Transparent Pricing

We provide detailed quotes before starting any work, with no hidden fees or surprise charges. Our rates are competitive and our service is exceptional.

Experienced Team

With years of experience repairing all types of ice machines, our team has encountered and successfully resolved virtually every ice maker issue possible.

Convenient Service

We offer flexible scheduling, including evening and weekend appointments, to minimize disruption to your home or business operations.

Quality Parts

We use only genuine, high-quality replacement parts that match or exceed the original manufacturer's specifications for lasting repairs.

Ice Machine Maintenance Tips

Between professional service visits, follow these tips to keep your ice machine running efficiently and producing quality ice:

Clean the exterior weekly

Wipe down the outside of your ice machine with a mild cleaner to prevent dust and grime buildup.

Check water filtration

Replace water filters according to the manufacturer's recommendations to ensure clean, great-tasting ice.

Empty and clean the bin

Regularly empty and sanitize the ice bin to prevent mold, bacteria, and odors from developing.

Inspect water lines

Check visible water lines for any leaks, kinks, or damage that could affect water flow to the machine.

Clean air vents

Ensure air vents are free from dust and debris to allow proper airflow for efficient operation.

Schedule professional cleaning

Have your ice machine professionally cleaned and sanitized at least twice a year for optimal performance.

Need Professional Ice Machine Repair?

Our experienced technicians are ready to diagnose and fix any ice machine problem. Contact us today for fast, reliable service throughout Columbus, Ohio.

Contact Us

Ready to schedule your ice machine repair? Fill out the form below or call us directly.

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Our Information

Business Hours

Monday - Friday: 8am - 7pm

Saturday: 9am - 5pm

Saturday & Sunday: Closed

Emergency Ice Machine Repair

For commercial customers with urgent ice machine issues, we offer priority emergency repair service. Call our emergency line for immediate assistance.

Emergency Line: (614) 873-0088